7:30am – 9:45am

  • Professional Beauty Association’s Annual Business Forum, featuring Susan Scott
    Join industry thought leaders at the Professional Beauty Association’s Annual Business Forum to explore the trends shaping today’s industry and how PBA is responding.
    Fierce Leadership Q&A with Susan Scott to follow

10:15am – 11:00am

  • Making Color Your Career, featuring Beth Minardi
    Join 2010 NAHA Lifetime Achievement Award winner Beth Minardi as she provides her insights on how you can develop a lucrative color business. Learn the best practices that have created a $2 million annual color business at the Minardi Salon. Be inspired with new ideas that you can begin using immediately and see first-hand how Beth has transformed hair color into an art form in her salon and for her clients. Q&A with Beth Minardi to follow

11:00am – 1:00pm

  • Lunch On Your Own & Opportunity to Visit the Cosmoprof North America Expo Floor


  • Team Conversation & Confrontation Model, featuring Susan Scott
    Join renowned business coach Susan Scott to learn how to enrich relationships while effectively addressing attitudinal, behavioral or performance issues with a colleague, a team or a challenging customer. Rely on this approach to confront tough issues with confidence and skill; overcome barriers to meaningful conversations; enrich your most challenging relationships.