Professional Beauty Association's News Blog Industry News From PBA Fri, 31 Oct 2014 17:50:03 +0000 en-US hourly 1 PBA to Host New Webinar: Selling Internationally, Explore Your Options with an Expert Fri, 31 Oct 2014 17:50:03 +0000 Expanding your company’s sales internationally requires thorough preparation and careful consideration. The Professional Beauty Association has partnered with Tony Michalski, Senior International Trade Specialist for the US Department of Commerce to deliver the broad aspects of exporting. This 30 minute web event is designed for manufacturers and product developers who want to explore the benefit and considerations of entering international markets.

This event address the following related topics:

- Primary benefits of exporting 
- Trends, market research and international opportunities 
- Market entry and expansion 
- Identifying and facilitating meetings with potential partners 
- What programs and services are available to support international trade? 

Attendees will have the opportunity to ask questions to our commerce expert.


*Remember to convert this web event into your own time zone to ensure you join us.

This webinar takes place at: 
12pm Eastern 
11am Central 
10am Mountain 
9am Pacific

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Ratner Companies Apologizes to Stylist Brandon Smith, Who was Fired by Hair Cuttery After Being Diagnosed with HIV Tue, 28 Oct 2014 19:02:53 +0000 justicescalesThe American Civil Liberties Union of Maryland (ACLU), Brandon Smith, and Ratner Companies – parent company of the Hair Cuttery chain of hair salons – are pleased to announce that they have reached an agreement to resolve Mr. Smith’s discrimination claim against Hair Cuttery that will both bring justice to Mr. Smith and strengthen the Companies’ commitment to fair treatment of its clients and employees.

On October 9, 2014, the ACLU filed a formal Charge of Discrimination with the Equal Employment Opportunity Commission, complaining that Mr. Smith had been wrongfully fired from his position as assistant manager at a Hair Cuttery in Greenbelt, Maryland, after it was discovered he had been diagnosed with HIV. Upon learning of the complaint, Ratner Companies moved swiftly to investigate and rectify the situation, agreeing to make appropriate restitution to Mr. Smith, including reinstatement, and issuance of policy guidance to ensure that employees of Ratner Companies understand that it is not the company’s policy to terminate those who are living with HIV or another disability. In addition, the company has agreed to partner with a local LGBT organization to provide training for employees and managers.

Dennis Ratner, Founder and CEO of Ratner Companies, said: “Ratner Companies deeply regrets the dismissal of Mr. Smith from his employment with Hair Cuttery and sincerely apologizes for his termination, the company’s initial responsive statement based on erroneous information, and any harm done to Mr. Smith. Ratner Companies does not condone or tolerate illegal workplace discrimination of any kind, and it is not the company’s policy to terminate employees who are living with HIV or another disability.”

Deborah Jeon, ACLU of Maryland Legal Director, said: “We are heartened by the quick action that Ratner Companies has taken to resolve the injustice suffered by Brandon Smith and to ensure that never again will an employee of Hair Cuttery or any other of the Companies’ salons be terminated because they are living with HIV. It is our hope that this settlement sends a strong and clear message to other employers, so that unfounded fears and misconceptions no longer drive workplace discrimination against those with disabilities.”

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What’s Your Candidate’s Stance on Deregulation? PBA Voter Resources are Here to Help! Mon, 20 Oct 2014 22:41:31 +0000 The threat of deregulation of occupational licensing, specifically of cosmetologists and barbers, has become more prevalent in recent years. Deregulation threats have included repealing cosmetology and barbering licenses altogether, which would be devastating to an entire profession as well as a public health risk. Legislation that would deregulate the cosmetology industry has already been introduced across the U.S. If deregulation were to become a reality, every industry professional would be affected – service providers and salon owners to manufacturers and distributors. Industry standards would plummet. But it is the consumers who would possibly run the greatest risk. They would be completely exposed to those individuals who practice cosmetology without the proper training and license.

PBA’s Government Affairs Team sent out the first ever gubernatorial questionnaire to every candidate running for governor in the 2014 election. We wanted to know where they stand on deregulation of the professional beauty industry.

You can learn about candidate views on occupational licensing in their state by visiting Did your candidate respond? How did they fare?Are they for or against deregulation? Find out here!

About Government Affairs

PBA advocates for the rights of every member and is dedicated to tracking, introducing and responding to legislation at both the state and federal levels with potential to affect the beauty industry. Along with our Government Advocacy program, PBA provides our members with Education, Signature Events, Charitable Outreach, Research and Business Resources. Visit for more information.

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The Beauty Industry Rallies to End Domestic Violence Thu, 16 Oct 2014 17:13:59 +0000 By Rachel Molepske, PBA Manager of Charitable Programs

progress_oct_CIO_in_articleAs a salon/industry professional, you encounter countless people from many different walks of life. The beauty of this industry is the diversity, the multitude of relationships and long-lasting friendships that are forged through the work you do on a daily basis. If you were made aware that one of your clients, friends, or co-worker was in trouble, would you help? What if a client or co-worker confided in you, and revealed that they are a victim of domestic violence? Would you even know what to do and how to help? These questions raised are extremely important and often times prove difficult to answer. The reality is that here in the United States, domestic violence is a horrible epidemic that has taken hold of many individuals.

According to the Arizona Department of Health Services*, domestic violence is defined as “the willful intimidation, physical assault, battery, sexual assault, and/or any other abusive behavior perpetrated by an intimate partner against another.” The domestic violence epidemic transverses age, gender, religion, economic status, nationality, and educational background. Often times violence is followed by emotional abuse and controlling behavior, further enhancing the systematic pattern of dominance against the victim.

Research has shown that most battered women never call the police or go to a shelter. In the United States, battery is the single largest cause of injury to women, and accounts for 35% of women’s annual emergency room visits (Violence again Women, 2000). However, they do usually talk about the abuse with someone they trust. For an abused woman, a salon may be an ideal environment to seek out help because it may be one of the few places she is allowed to go without her abuser. Salon professionals are skilled and experienced listeners who are personally interested in those around them, so many victims suffering from abuse feel comfortable confiding in them – even if they would never tell anyone else. This is one of the many reasons salons have rallied and are preparing to take on domestic abuse in an effort to make a difference and refer victims to get the help they desperately need.

Salon professionals are in a unique position to recognize the signs and symptoms of abuse in their clients and co-workers. Due to the intimate and nurturing nature of the relationship between salon professionals and their clients and co-workers, salon professionals can often spot signs of physical abuse that others may never see.

Statistics have shown that one out of every three women is abused at some point in her life. With the amount of clients salon professionals come into contact with every month, they are potentially in the company of abused women often. Proper training on how to recognize the signs of abuse and knowing how to approach victims can make salon professionals invaluable and influential community partners in the fight against domestic abuse. Industry professionals are in the perfect position to safely refer victims to the proper resources, where they can gain the confidence and receive the help they need to put a stop to the abuse.

Helping Through CUT IT OUT

The Professional Beauty Association’s (PBA) CUT IT OUT program is dedicated to mobilizing salon professionals across the U.S. to help put a stop to the epidemic of domestic abuse. The mission is to educate salon professionals to become more aware, have the ability to recognize potential signs of domestic abuse in their clients, co-workers, friends and family to safely refer them to local resources for help.

CUT IT OUT builds awareness and creates a dialogue about domestic violence to actively help clients who are suffering from suspected abuse. Supplies, such as posters and safety cards, are distributed free of charge to participating salons and are intended for display at stylists’ work stations and in discreet locations, such as the restroom. These inconspicuous safety cards contain the information and phone number to the National Domestic Violence Hotline. CUT IT OUT also encourages salons to support their local domestic violence shelters by organizing fund-raisers, providing complimentary services to shelter residents, donating beauty products, or donating proceeds to local shelters and programs.

While CUT IT OUT accepts donations and encourages fundraising year-round, October is national Domestic Violence Awareness Month and is an important month to get involved and spread the word. PBA is calling on beauty professionals and salons across the country to support the CUT IT OUT program by participating in the CUT IT OUT “Give The Power Back” Drive, helping to raise awareness and funding for this important cause. Participation is simple and can truly help save a life. To register, visit and receive a free “marketing toolkit” which includes a customizable press release, flyer and donation cards to help market efforts to clients  and the community.

CUT IT OUT Education

The CUT IT OUT program provides salon professionals with information on domestic violence and in-depth, specific information about how to respond to a client who may be the victim of abuse. Education seminars are targeted toward industry professionals, salons, cosmetology schools, and other similar venues. Educational materials are provided with everything needed to provide abuse victims with the proper assistance and referrals to helpful resources.

Join The Professional Beauty Association (PBA) in fighting domestic abuse by ordering free materials for your salon, hosting a fundraiser opportunities, getting in touch with a local domestic abuse trainer, or just to learn more about the signs of abuse. Learn more at

About the Author

Rachel Molepske is the Manager of Charitable Programs for the Professional Beauty Association. Need more information or have questions? Contact or call 480.455.3453 (800.468.2274. ext. 3453). The Professional Beauty Association (PBA) believes strongly that every member has the power to make a difference. Through our Charitable Outreach programs and partnerships, we seek to engage professionals in giving back to their industry and communities. Along with our Charitable Outreach programs, PBA provides our members with Government Advocacy, Signature Events, Education, Research and Business Resources. for more information.

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TAKE YOUR CAREER TO NEW HEIGHTS WITH PBA HAIR COMPETITIONS AT ISSE LONG BEACH 2015 Tue, 14 Oct 2014 22:50:05 +0000 Calling all students and professionals! Prepare to show off your skills, gain prestige, and advance your career at the International Salon and Spa Expo Long Beach hairstyling competitions.

Continuing the success from 2014, ISSE Long Beach is once again hosting PBA Hairstyling Competitions in 2015. Open to students and licensed professionals, the competitions will allow individuals to show off their skills, win prizes and gain career prestige.

Additionally, ISSE Long Beach will be hosting NailPro and the Hot Hands Barber Brawl Competitions again in 2015.


Seniors & Juniors

Long Hair Bridal
Avant Garde by NAHA



Technical: Creative

Technical: Hair by Night

Fashion: Day Style

Fashion: Evening Style


Technical: Creative

Technical: Hair by Night

Fashion: Progressive Cut

Fashion: Evening Style

Competitors will also have the chance to compete for a coveted spot on Team USA for OMC’s Hairworld 2016 in Seoul, South Korea! Click here for details, and stayed tuned for registration information!


About ISSE Long Beach

Produced by PBA, ISSE Long Beach has become the West Coast’s largest and most influential cash-and-carry beauty event open exclusively to licensed beauty professionals, students and instructors. With more than 40,000 beauty professionals expected each year, ISSE Long Beach has evolved beyond the traditional “hair show” to a complete beauty event for hair, nails, cosmetics, esthetics and advanced education. For complete show information, please visit

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Learn About Industry Growth and Trends with PBA’s Salon Spa Index Survey Tue, 14 Oct 2014 08:45:27 +0000 The Professional Beauty Association’s (PBA) Salon/Spa Performance Index (SSPI) is a quarterly composite index that tracks the health of and outlook for the U.S. salon/spa industry. Salon and spa owners are encouraged to take the survey to contribute and provide valuable information needed to improve our industry.

The SSPI is based on responses to PBA’s Salon/Spa Industry Tracking Survey, which is fielded quarterly among salon/spa owners nationwide on a variety of indicators, including service and retail sales, customer traffic, employees/hours, and capital expenditures. The SSPI consists of two components – the Current Situation Index and the Expectations Index. It is constructed so that the health of the salon/spa industry is measured in relation to a steady-state level of 100. Index values above 100 indicate that key industry indicators are in a period of expansion, while index values below 100 represent a period of contraction for key industry indicators.

The full SSPI report along with other helpful research on the professional beauty industry, can be found at The report is available to both PBA members and non-members. Take part in the tracking Survey to help us and your colleagues gauge trends in our industry. Please contact Bridget Sharpe at for more information. All results will be made available to participants for both the SSPI and the National Salon/Spa Industry Tracking Survey.

About the Professional Beauty Association

The Professional Beauty Association (PBA) advances the professional beauty industry by providing our members with education, charitable outreach, government advocacy, events and more. PBA is the largest organization of salon professionals with members representing salons and spas, distributors, manufacturers and beauty professionals/NCA. Visit for more information.

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Micro Needling Coverage Announcement Mon, 13 Oct 2014 15:47:54 +0000 MicroNeedlingMicro Needling is having a Big Moment right now, being featured on “Good Morning America”, and Good Housekeeping just in the past few months.  The hashtag #microneedling has been steadily picking up steam on Twitter as it becomes more popular with celebrities and the high fashion crowd. Micro Needling is a treatment using an electronic pen shaped device, studded with very fine needles that penetrate beneath the skins surface to promote collagen fiber production, elasticity, and blood flow to the treated area.  The process creates tiny wounds, breaking down old scar tissue and stimulating skin cells. Skin plumps and thickens, reducing the appearance of fine lines, wrinkles, acne scarring, large pores, hyper-pigmentation, and more- and is an effective alternative to fractional or Fraxel lasers. Micro Needling should not be combined with peels or lasers, and needles measuring longer than 1mm can draw blood. Clients should face no down time and negligible discomfort. APA is one of the only associations that can get you covered for this treatment. We insure procedures using 1mm needles. Call us at 800.444.7546to discuss adding this to your policy   expertlogoAbout APA: Allied Professionals Association has been the Spa Industry’s Trusted Partner for over 20 years. Our on-staff writers can provide you with articles and features on Salon, Spa and Medi-Spa insurance, Industry trends, non-invasive and invasive procedures, and much more. Please feel free to reach out to us for your editorial needs.   Contact: Sarah Kiley Content Director 800.444.7546 x103

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Pennsylvania Salon Trains Stylists to Prevent Fires Thu, 09 Oct 2014 22:15:55 +0000 October 9th marks the beginning of Fire Prevention week and our industry is taking steps to keep their salons and stylists safe.

Mike and Jennifer O’Neill co-own Hair Studio 322 in Downingtown, PA and believe it is important to keep their salon and stylists safe and informed of common fire hazards. They created a Standard Operating Procedure (or SOP), as many other salons do, that lists preventative maintenance duties that need to be performed on all equipment.

“Fire prevention to us means being proactive in performing preventative maintenance, training and safety checks on all the equipment to reduce the risks of accidents,” Mike said. “..(this) is part of being a responsible business owner, employer, friend and neighbor to our surrounding businesses while protecting your investments.”

Even though the O’Neill’s haven’t personally had a fire occur at their salon, they make sure to go above and beyond to prevent them and also offer an incentive for their clients who do the same.

“In the salon we bring awareness to our staff all the time and during October we will put some posts up on some of our social media outlets offering a retail discount if a client has purchased batteries, smoke alarms, or a fire extinguisher recently,” Mike said.

Fires in salons and spas are very common and can occur with majority of the equipment stylists use on a day-to-day basis like clothes dryers, tanning beds, wax machines, lamps, hairstyling tools i.e. blow dryers, curling irons, flat irons, etc.

“Most common hair salon and spa fires are located in the backroom where the clothes dryer is located,” Mike said. “Second most common fire is over-loaded electrical panels or power strips. And of course tools like irons or wax machines being left on after hours.”

To help prevent his salon from having any fire-related accidents, Mike thoroughly trains his stylists and salon employees both in the salon and in the community.

“…We’ll go over unplugging all appliances, hitting the tanning room breakers and equipment safety in the salon along with reporting any equipment issues,” Mike said. “Outside training is done at the county’s community day events we sponsor each year with our local fire departments. The fire fighters go over how to put out a fire and how to escape from a burning building in their mobile training center.”

This week is a busy one for Hair Studio 322, but Mike and Jennifer O’Neill strive to keep the importance of fire and general safety in their salon year-round.

“Every business has the responsibility to assure their employees’ and customer’s safety every day; be it fire, equipment or product related,” Mike said. “…It’s important to remember salons/spas should be the staple in our communities by keeping our staff and clients safe.”

Hair Studio 322 has created informative fire prevention videos to help other salons and stylists. View them on their YouTube channel here.

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I Am a Professional. I Am Licensed. Interview Series: Candice Jackson Mon, 29 Sep 2014 16:47:44 +0000 cj_339x500In this installment of the Professional Beauty Association’s (PBA) “I AM A Professional. I AM Licensed.” Interview series, we’re focusing on the state of New York and resident/ beauty professional, Candice Jackson. A PBA State Captain, Candice is active in her community and has spoken out against deregulation. Her involvement was inspired by industry icon, Tabatha Coffey.  “My involvement began with a video I saw by Tabatha Coffey. She was speaking about licensing and getting involved and I jumped on board immediately after that. I put the word out to my 1500+ Facebook friends and colleagues, and in turn they spread the word to their co-workers and industry students”, Candice states, “I contacted Bridget from the PBA Government Affairs team asking how I could get involved with legislation or be of some help in any way to protect licensing. From that point on, I agreed to be a PBA State Captain in NY where I currently reside.”

Why is it important to be licensed as a professional?

It is important to be licensed as a professional for a number of reasons. Most importantly, to keep the community safe and healthy. There is a responsibility to the community that comes along with having a license. It’s one thing to give someone a bad haircut that can grow out but what about spreading Hepatitis or other communicable diseases?

If I wasn’t educated, trained and licensed I may not be aware of universal safety precautions or proper disposal of contaminated items such as gloves, cotton, sharps, etc. or how to properly sanitize my tools.

It is very disheartening to see someone on a YouTube video claiming to be an expert and then coloring someone’s hair only to burn their scalp. Of course these same people don’t carry liability insurance because they are not licensed. Where does that leave the client? In small claims court and damaged not only financially but possibly physically.

Being licensed also shows a commitment to my field. It lets clients know I put in time and effort to become a professional.

What would the industry look like if licenses were taken away?

The industry would be chaotic. Clients would not know where to go for reliable services or where to find trained professionals. In turn, dedicated professionals would not know where to go for reliable employment. The health and safety of the community would be compromised because regulations couldn’t be upheld. Diseases would spread quickly and become costly.

Why do you think it’s important for your clients to know you are licensed (and proud to be)?

My clients should know I’m licensed so they can be confident that I am trained and educated on my craft. I always share my licensing information with clients as well as advanced education certifications and any CEU’s I have obtained. This is a constantly evolving industry and keeping up means continuing my education to be sure clients are getting the best services available to them in the safest manner possible.

What is your favorite thing about working in the beauty industry?

I have so many reasons to love working in this industry but my all-time favorite would be empowering women through their appearance. While it may sound vain I always believe that if you look good you will not just feel good but do good. Meaning, if I feel good about myself I become more self-confident and in turn can become more productive. People always ask me why I take what I do so seriously: ”You’re not curing cancer.”  True, I am not. But I always say if I make a doctor or scientist feel good about herself through a hairstyle, great skin or just conversation,  maybe she’ll have the confidence to share an idea or speak up to a research team and that in turn leads to finding a cure.

Thank you, Candice! It’s professionals like you who keep our industry safe, strong, and on the path to success! For more information on the I Am a Professional. I Am Licensed Movement, please visit If you’re an existing movement member and you’d like your story featured in the PBA Blog, click here.

You’ve worked hard for your career, obtained your license, and joined the movement–now spread the word! Educate your clients, friends, and encourage fellow licensed stylists to join. Follow the official I Am a Professional. I Am Licensed. Instagram account for news and featured photos from fellow members. PBA knows that as a professional, you take pride in your work space. As a member of the movement, your window cling is prominently displayed in your work space, and we’d love to see it. Post it to Instagram and using the hashtag #IAMLICENSED and we’ll feature your image on our feed! Also, be sure to like The Professional Beauty Association on Facebook and stay up to date on all I Am Movement and industry happenings.

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Register Today for Upcoming Webinar: Building Your Business… One Conversation at a Time Tue, 16 Sep 2014 20:32:48 +0000 Salon Professionals often express concerns regarding appropriate and professional conversations: What do they sound like? Can a conversation be personal and still be professional? How much silence is too much silence? Join the Professional Beauty Association and Tamra Fiedler Segert, Eufora Global Educator, as we explore and define Professional Conversations and how, now more than ever, they can benefit your business. This thought-provoking and interactive 45 minute web event will address the following learning outcomes:

-       How to define “professional”
-       How to control conversations… with any client type!
-       Use conversations to build referrals and increase sales
-       Create an environment that is comfortable and client-focused

Webinar attendees will have a chance to ask questions, share strategies and redefine their perceptions while interacting with webinar organizers.

Monday, October 6, 2014
1:00 PM – 1:45 PM EDT


About PBA Education

The Professional Beauty Association (PBA) develops and offers progressive, relevant and quality education for our members. Our live and online education and resources meet the needs of today’s busy professional and cover a range of topics. Along with our Education program, PBA provides our members with Government Advocacy, Signature Events, Charitable Outreach, Research and Business Resources. Visit for more information.

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