Many thanks to all who participated in last month’s PBA poll on HR/Employment Law. This is a topic that business owners take seriously and two-thirds of respondents seek professional advice when navigating this challenging environment. Yet, despite caution and expert consultation, half of survey participants still feel they may be missing something

It is difficult to know how to interpret all the laws and apply in all cases. ~Survey Respondent

After reviewing these results, be sure to visit the PBA Resource Spotlight for helpful tips, tools and resources to support you in managing your HR/Employment Law challenges.

Here is what you said:

Exactly half of all respondents (50.0%) wonder if they’re missing something in their current resource mix, while one third (34.4%) feel confident they have the information and support required.

Do you feel that you have adequate resources to stay current on state and federal employment law? Response Percent
Yes – I have the information and support I need 34.4%
No – This is the stuff nightmares are made of 6.3%
Maybe – I have some resources, but I always wonder if I’m missing something 50.0%
Not sure 9.4%

More than two-thirds (68.8%) of survey participants seek advice from an attorney or employment law specialist when expert information is required. Nearly half (46.9%) consult online knowledge bases or other internet resources.

When you need employment law information, where do you turn? Response Percent
Attorney 43.8%
HR employment law specialist or consultant – telephone or in person 25.0%
Internet HR employment law knowledge base – paid access 3.1%
Internet HR employment law knowledge base – state/federal government 28.1%
Internet Google search / free online resources 18.8%
Human Resources associations 9.4%
Local Chamber of Commerce products – paid 0.0%
Local Chamber of Commerce resources – free 12.5%
Printed material and/or subscriptions 6.3%
Peer advice 15.6%
Other (respondent answers)
  • HR Seminars offered by a local company
  • I am a certified HR professional
  • Internal HR Manager
  • Coaching advice from Strategies
  • Accountant

21.9%

Survey respondents’ top challenge in the HR/Employment law arena is in knowing how to interpret the law (44.8%) followed by identifying the correct and current information (34.5%). Educating staff is also a significant concern [27.6%].

What is your primary challenge related to employment law? Response Percent
Interpreting the law 44.8%
Finding the correct and current information 34.5%
Educating Staff 27.6%
Managing the cost of compliance 13.8%
Maintaining compliance 10.3%
Other (respondent answers)

  • Not compromising by allowing one person something that I allow someone else.
  • Ensuring that our business relationship with our operators does not cross the line between independent contractors and employees.
6.9%

After reviewing these results, be sure to visit the PBA Resource Spotlight [insert link] page for helpful tips, tools and resources to support you in navigating this key aspect of any business.

Thank you to everyone who participated in this survey. Please share your opinions on technology in the current poll! The results will be reported in the next PBA Progress. For questions on this survey, please contact Teena Austin, PBA membership manager, at teena@probeauty.org.

Insights From Survey Participants:

“I think the salon industry needs to be more educated on the importance of claiming all tips and what classifies someone as an employee vs. independent contractor.”

“We have had no other concerns except [ensuring that our business relationship with our operators does not cross the line between independent contractors and employees]. The distinction has affected everything from our Workers Compensation insurance to our Federal Income Tax issues.”

“It can be so difficult to have a non-compete, or other type of contract and second guess yourself. A lawyer has gone over all my contracts, but you never know if it will be upheld in court. I would never want to keep someone from earning a living also.”

“Finding out the differences between misconduct has been a challenge.”

“We rely heavily on our payroll service provider who also specializes in all things HR.”

“It is difficult to know how to interpret all the laws and apply in all cases.”