PBA Online Education
Building Your Business...One Conversation at a Time


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Building Your Business...One Conversation at a Time

Salon Professionals often express concerns regarding appropriate and professional conversations: What do they sound like? Can a conversation be personal and still be professional? How much silence is too much silence? Join the Professional Beauty Association and Tamra Fiedler Segert, Eufora Global Educator, as we explore and define professional conversations and how, now more than ever, they can benefit your business. This thought-provoking and interactive 45 minute web event will address the following learning outcomes:

-   How to define “professional” 
-   How to control conversations… with any client type!
-   Use conversations to build referrals and increase sales
-   Create an environment that is comfortable and client-focused


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