PBA Online Education
Master Retail for Retention


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Master Retail for Retention

This webinar is the second in a two-part series of webinars entitled, "Recommend and Retain | Building Your Client Base."

Retail equals retention! Love it or hate it, confident recommendations help stylists grow their businesses and their relationships. This session helps students and new professionals build a disciplined practice of retail recommendations that will help them gain familiarity with product lines, connect to mentors and embrace their sales numbers! Learn three critical steps that will help you measure your success and achieve your goals.

Join us to learn how to:

  • connect to your clients through the consultation
  • appreciate the benefits of retail recommendations
  • instruct and excite your clients about homecare
  • strengthen your salon team relationships

Series Overview

Building and maintaining a strong client base is critical to success in our industry, but many of us donít know how to get started. If youíre a student or new professional who is concerned about client retention and retail sales performance, this webinar series is just for you! The Professional Beauty Association is pleased to host two webinars designed to help emerging stylists attract clients, provide consistent services and establish successful retail routines. Led by Tamra Fiedler Segert, Eufora International Global Educator, these web sessions will help you establish a strong foundation for your growing career. While these webinar sessions stand alone, attend both for comprehensive training.

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Click here to watch Part 1 of the webinar series.